About iSpan
iSpan was established in 2002 by a group of seasoned IA/ Internet Appliance/ Telecom and digital photography engineers each with an average of over 15 years of relevant experience. Combining their talent and knowledge to bring new and exciting products to the market with an emphasis on quality assurance. Over the years we've constantly adapted to embrace the latest technological advances available, to develop the most innovative products to meet the requirements of clients worldwide.
In 2003/2004 iSpan successfully launched lots of digital in-hand products into Taiwan and several major markets. We also intend to integrate our regional divisions and sales channels to create a group of international companies offering cutting edge technologies in Imaging AV and Digital Audio products. We hope to build a strong platform for introducing our innovative and unique product lines globally.
Main Product Lines
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Portable Audio and Video products used in capturing, storage, display and playing music, voice and image.
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Digital Multi-Media products
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Bluetooth Earphone products
Customer Service
iSpan, although young, we fully realize the importance of a solid Customer Service System. This is among one of our highest priorities for developing an overall effective management system. It's not a small part of the process or system. All staffs at iSpan have made this a Must Action.
The goal of our Customer Service Action is to tailor and commit to the customer's need from the first moment we contact. Our support include CRM (Customer Relationship Management), Ordering management, Product warranty, On-site service and a total commitment to supply our newest products.
Vision
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To successfully establish our brands to be well known in most of major marketing regions.
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Make iSpan to be one of the most important suppliers in the world for our main product lines.
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Share the growth and profit with customers, shareholders and our valuable staffs.
